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Choosing a headset may not be as simple as it may seem. There are a multitude of phones out there and in order to save time and produce the best results, make sure you choose the right headset.

Here are some basic rules to follow.

1. Identify the make and model of your phone. You should be able to locate the brand name on the phone and the model number underneath it.

2. Look at the Plantronics or GN Netcom Compatibility guide and determine what type of headsets you can choose. Both manufacturers offer quality headset options. If you don't see your phone model here, contact a specialist for help.

Essential Links:
Plantronics Compatibility Guide

3. Once you have this list, it comes down to a choice of personal preference and economics.

One thing to think about is whether you want to wired, or wireless. Wireless systems will cost more money, but over the course of their use, more then pay for the extra investment. In terms of flexibility, comfort and over all productiveness, wireless headsets win hands down over wired.

When narrowing down which headset is for you consider the following questions:

Are you in a noisy environment?
If so, you may want to choose one with Noise Canceling. These will cost slightly more, so if you are not in a noisy environment, you can save yourself a bit on the budget.

Do you want one ear or two ear coverage?
Headsets will come in one ear or two ear options. Two ear versions offer better sound to the user. One ear systems allow the user to interact more easily with those around them.

What wearing style? Over the head? Over the ear? Behind the neck?
Wearing styles are important. If you are buying for others in your office, consider their comfort. Some people may not like over the head systems although they offer greater stability. Some over the ear systems are heavier and don't fit well on smaller ears. Behind the neck systems offer a good third option, but are usually limited in selection.

4. Do you need an amplifier?

Amplifiers offer better control of sound and come with mute and automatic pick up functions but add a degree of cost to the purchase. Some headset types can connect directly into phone systems without the use of an amplifier, but in order to do so, your phone must have already have a built in amplifier.

Some headsets that may not require an amplifier, but instead can use an adapter cable. Adapters are also available for USB connections.

Thinking Wireless?

Wireless headsets offer excellent flexibility and sound quality. If you are considering a wireless option, many of the same questions apply. See above questions 1, 2 and 3.

Are you in a noisy environment?
Do you want one ear or two ear coverage?
What wearing style? Over the head? Over the ear? Behind the neck?

When choosing wireless, you may also need to consider additional options.

Range
Some wireless headsets offer better real performance range then others. Bluetooth versions typicially offer only 33 ft of range. Non Bluetooth headsets, can offer up to 300ft of range, although may not perform up to specifications in a real office setting.

Talk Time
Most wireless headsets offer plenty of talk time and may not be an issue, just make sure you check, it may vary between model and brand.

Bluetooth?
Bluetooth wireless desk phone options allow users to switch between the users desk phone and cell phone with the click of a button. Ideal for users who find themselves switching between desk and cell phones throughout the day. When out of the office, the headset can be taken mobile with the user.

The main drawback with these is they have limited range to a maximum of 33ft and sound clarity is not as clear as standard wireless desk versions.

VoIP
Wireless and non wireless options are also available for VoIP users.

These are just some basic guidelines when deciiding on which headset is right for you.

For a list of wireless headsets, please see: